Privacy Policy

Effective Date: August 3, 2026

Latin Mundo respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Latin Mundo collects, uses, shares, stores, and protects information when you visit our website, contact us, or communicate with us through WhatsApp, telephone, email, social media, or other communication channels.

Information We Collect

Depending on how you interact with Latin Mundo, we may collect the following information:

  • Your name, telephone number, email address, and other contact information.

  • The contents of messages, questions, or requests you send to us.

  • Photographs, documents, voice messages, or attachments you voluntarily provide.

  • Information necessary to respond to your questions or provide services you request.

  • Records related to customer service communications.

  • Information required to comply with applicable legal, regulatory, fraud-prevention, identification, or recordkeeping obligations.

Please provide only the information reasonably necessary for your request.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Your IP address.

  • Browser type and version.

  • Device type and operating system.

  • Pages visited and time spent on the website.

  • Referring website or source.

  • General geographic information based on your IP address.

  • Information about how you interact with the website.

This information may be collected by Squarespace and other service providers that help us operate, secure, and analyze the website.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.

  • Protect the website against misuse or unauthorized activity.

  • Remember certain visitor preferences.

  • Understand website traffic and performance.

  • Improve the visitor experience.

Some cookies are necessary for the operation and security of the website. Other analytics or performance cookies may depend on the website settings and your cookie preferences.

You may be able to control cookies through your browser settings or through any cookie preference tools displayed on the website. Disabling certain cookies may affect how the website functions.

How We Use Information

Latin Mundo may use personal information to:

  • Respond to customer questions and requests.

  • Provide customer service and support.

  • Communicate with you about services you request.

  • Schedule appointments or follow up on customer inquiries.

  • Maintain and improve our website and communication systems.

  • Protect customers, employees, and the business against fraud, misuse, or security threats.

  • Keep appropriate business and communication records.

  • Comply with applicable laws, regulations, legal requests, and recordkeeping requirements.

  • Establish, exercise, or defend legal rights.

  • Send service-related notices or updates.

We do not use information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice when required.

WhatsApp Communications

Latin Mundo uses the WhatsApp Business Platform, provided by Meta, to communicate with customers.

When you contact us through WhatsApp, information such as your telephone number, profile name, messages, attachments, and communication activity may be processed by Meta and by service providers used to manage those communications.

WhatsApp communications may be subject to Meta’s and WhatsApp’s own privacy policies, terms, security practices, and data-processing procedures.

Sending a message to Latin Mundo through WhatsApp does not mean that you must continue using WhatsApp. You may contact us through another available communication channel.

Chatwoot

Latin Mundo may use Chatwoot to organize and manage customer communications received through WhatsApp and other supported channels.

Chatwoot may process customer contact information, messages, attachments, conversation history, and related technical information on behalf of Latin Mundo for the purpose of providing customer support and communication-management services.

Squarespace

This website is hosted by Squarespace.

Squarespace may process technical, usage, device, cookie, security, and website interaction information to host, operate, secure, and analyze the website.

Information processed by Squarespace is also subject to Squarespace’s applicable privacy policy and terms.

Sensitive Information

Do not send the following information through WhatsApp, ordinary email, social media messages, or website messages unless Latin Mundo specifically instructs you to use an approved secure process:

  • Social Security numbers.

  • Passwords or login credentials.

  • Personal identification numbers or PINs.

  • Complete debit or credit card numbers.

  • Bank account login information.

  • Security codes.

  • Copies of sensitive identity documents.

  • Tax identification information.

  • Other highly sensitive financial or personal information.

When identity verification or regulated information is necessary for a service, Latin Mundo may provide instructions for submitting it through an appropriate process.

Sharing of Information

Latin Mundo does not sell personal information.

We may share information with:

  • Technology, hosting, messaging, security, and customer-support service providers.

  • Meta, WhatsApp, Chatwoot, Squarespace, and other providers used to operate our communication systems.

  • Financial, payment, remittance, compliance, verification, or service providers involved in a service requested by the customer.

  • Professional advisers, including attorneys, accountants, auditors, and insurance providers.

  • Government authorities, regulators, courts, or law-enforcement agencies when required or permitted by law.

  • Other parties when necessary to prevent fraud, protect safety, enforce agreements, or defend legal rights.

  • A successor organization in connection with a merger, sale, restructuring, financing, or transfer of business assets.

Service providers are expected to use information only as necessary to provide their services or comply with applicable legal obligations.

Business and Regulatory Records

Certain Latin Mundo services may be subject to financial, identification, anti-fraud, anti-money-laundering, tax, accounting, licensing, or other regulatory requirements.

When applicable, Latin Mundo may be required to collect, verify, retain, or disclose information even after a customer requests deletion. Information subject to a legal or regulatory retention requirement may be retained for the period required by law.

Data Retention

We retain information only for as long as reasonably necessary to:

  • Respond to customer requests.

  • Provide requested services.

  • Maintain business and transaction records.

  • Meet legal, accounting, regulatory, and compliance obligations.

  • Detect or prevent fraud and security incidents.

  • Resolve disputes.

  • Enforce agreements and protect legal rights.

Retention periods may vary depending on the type of information, the service involved, and applicable legal requirements.

Data Security

Latin Mundo uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, messaging service, email system, storage system, or internet transmission can be guaranteed to be completely secure. Customers should use care when deciding what information to send electronically.

Your Privacy Choices

Subject to applicable law and record-retention requirements, you may request:

  • Access to certain personal information associated with you.

  • Correction of inaccurate information.

  • Deletion of eligible information.

  • Information about how your personal information is used.

  • That we stop certain nonessential communications.

To submit a request, email:

support@latinmundo.net

Use the subject line:

Privacy Request

Please include enough information for us to understand and locate your request. We may need to verify your identity before providing, correcting, or deleting information.

We may deny or limit a request when permitted or required by law, including when information must be retained for fraud prevention, financial compliance, legal, regulatory, accounting, or business-record purposes.

Marketing Communications

Latin Mundo may send promotional or informational messages only when permitted by applicable law and platform requirements.

You may request to stop receiving marketing messages by following the instructions included in the communication or by contacting:

support@latinmundo.net

Requests to stop marketing messages do not prevent us from sending necessary service, security, transaction, or account-related communications.

Children’s Privacy

Our website and communication services are not directed to children under 13 years of age.

Latin Mundo does not knowingly collect personal information directly from children under 13 through this website. A parent or legal guardian who believes that a child has provided personal information may contact us at support@latinmundo.net.

Third-Party Websites and Services

Our website or messages may contain links to third-party websites, applications, or services.

Latin Mundo is not responsible for the privacy, security, content, or data practices of third parties. You should review the privacy policy of any third-party service before providing personal information.

Changes to This Privacy Policy

Latin Mundo may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

The updated version will be posted on this page with a revised effective date. Continued use of the website or communication channels after an update is subject to the revised Privacy Policy.

Contact Us

For questions, concerns, or privacy requests, contact:

Latin Mundo
Email: support@latinmundo.net
Website: https://latinmundo.net